$19.99 PlayStation Plus Has Sony Asking If Fans Bail

Sony raised PlayStation Plus prices, then asked subscribers if the service still feels worth paying for.

Key takeaways

• Sony is asking PlayStation Plus subscribers whether the service feels rewarding just after lifting the Premium tier to $19.99 a month.
• That timing is the story. The company’s new survey asks about value, renewal intent, PlayStation Store discounts, included PS4 and PS5 games, online multiplaye...
• > Sony’s survey asks what changes would make PlayStation Plus “feel more rewarding to you.”
• MLXIO analysis: that wording matters. Sony is not only asking whether users like the service. It is probing whether subscribers still feel they are getting enough back...

👉 Read the full breakdown on MLXIO

Canonical source: https://mlxio.com/technology/playstation-plus-price-hike