Most recurring operational errors happen in simple calculations

# productivity# engineering# psychology# cognitive
Most recurring operational errors happen in simple calculationsWilian Barbosa

Professionals tend to expect mistakes during complex procedures. However, recurring deviations often...

Professionals tend to expect mistakes during complex procedures.

However, recurring deviations often originate elsewhere: short mental calculations performed before executing an action.

Examples:

  • checking if a value seems correct
  • adjusting a parameter quickly
  • validating a margin mentally

The critical interval

Between approximately 3 and 15 seconds of mental calculation:

confidence remains high

verification decreases

precision becomes insufficient

This can be described as a non-audited familiar calculation zone.

Complex tasks trigger checking behavior.

Trivial tasks trigger execution behavior.

Because of that, small operational deviations accumulate not from difficulty — but from familiarity.

References

Official registry:
https://wilianlabs.com.br/registro/carga-cognitiva-micro-operacoes-numericas

Technical documentation:
https://github.com/wilianlabs/cognitive-residual-load-observation